Home » Publications » Publication archive

Report Of The Strategic Workforce Advisory Group On Home Carers Fails To Address Recruitment Crisis In The Short Term

Dublin, 15th October 2022: Home and Community Care Ireland (HCCI), the organisation that represents private home care providers has said that the Report of the Strategic Workforce Advisory Group on Home Carers, published by Minister Butler today, fails to address the current home care worker recruitment crisis.

Joseph Musgrave, CEO, HCCI said, “While the report reflects an awareness of the critical challenges currently facing the home care sector, which includes the worst recruitment crisis in its history, the recommendations abjectly fail to address the staffing shortage in the short term. The report does not suggest any immediate proposals to address additional capacity for the coming winter – which is very concerning.

Social welfare reforms:

Musgrave continued, “If we have to wait another 6-12 months (as outlined in the report) for such reforms to be introduced I shudder to think what home care waiting lists will be like. We urgently ask the Minister to implement two practical reforms HCCI outlined in our pre-Budget submission that will help to ease the current carer recruitment crisis and alleviate the alarming home care waiting lists. Firstly, many HCWs’ social welfare supports inhibit them working additional hours. A person may work three full days, or 22.5 hours, and receive jobseeker’s benefit for the other two days. However, if a carer works even one hour per day for five days they cannot receive jobseeker’s benefit because the payment is based on the ‘three-day rule’ rather than cumulative hours worked.

“Similarly, home care workers who are receiving social welfare supports (such as carer’s allowance, medical card, working family payment) should be given a temporary ‘public interest exemption’, allowing them to work above their permitted hours or income to care for an existing client when their regular HCW is unavailable.  This scheme should be benchmarked against demand so when waiting lists exceed an agreed level, then this exception would come into effect.”

Non-EEA worker employment permits:

“The fact that the report says that we must wait for regulation (ie the Home Care Support Scheme which is 9 months away at minimum according to the current timeline) to get access to non-EEA employment permits is staggering in its disregard for measures to urgently boost capacity now.

Increased HSE recruitment:

“I also fail to understand how HSE recruiting more staff will increase capacity? This will actually have the opposite effect as our research shows that the best performing area in the country (CHO9), in terms of home care hours delivered, is 100% outsourced/provided by the private sector.”

HCCI welcomes the medium to long-term proposals set out in the report which include a training and competency framework, graded rates of care worker pay, new ways to commission services, the National Living Wage as the new base pay and payment for travel time/mileage.

These are all initiatives that HCCI has been calling for over the past three years and we welcome their inclusion in the report. HCCI also welcome the recommendation of a national recruitment campaign, on condition that it involves all stakeholders.

“More coordination between the private sector and the Government regarding EU recruitment is required. HCCI is happy to participate in an Expert Working Group to determine how we can meet a National Living Wage commitment and build from there.  It is welcome that the report acknowledges that the practices of the HSE regarding loss-making legacy rates and travel time/mileage must be addressed.”

“However, I sincerely hope that the short term recruitment measures HCCI proposes are implemented by the Minister so that people can be cared for in the safety and comfort of their own home.”

Publication Details

Publisher

Home & Community Care in Ireland

Type

Press Release

Date of Publication

October 17, 2022

Share now

You may also be interested in…

November 2024

HCCI Election Campaign – Vote for Home Care

November 2024

HCCI General Election Campaign

November 2024

Home care in General Election 2024

October 2024

Ireland’s housing provision for older people still ‘in the Stone Age’ – Joseph Musgrave, CEO HCCI

Teresa McNally

HCCI Board Member

CEO of Irish HomeCare

Teresa is the CEO of Irish HomeCare, a leading national homecare provider in Ireland. As a Registered General Nurse with over 20 years of experience in the health and social care sector, Teresa has held various clinical and leadership roles across acute, residential, and community services in both Ireland and the UK. Her clinical background fuels her deep passion for the ongoing development of healthcare services, with a commitment to ensuring that home care remains at the forefront, while continuously enhancing workforce skills and capabilities to support future health and social care needs within local communities.

Teresa firmly believes that our people are at the heart of our health services and is a strong advocate for our workforce, embodying compassion in both care and leadership. In addition to her Board role at HCCI, she chairs the HCCI Disability and Community Care Committee and serves as a Board Member for the Royal College of Surgeons Faculty of Nursing and Midwifery, further enriching her contributions to the field.

Samantha Rayner

HCCI Board Member

Chief Operations Officer of Virtue Integrated Care

Samantha Rayner is Chief Operations Officer with Virtue Integrated Care and leads the Home Care division of the company which includes Danu Home Care, Be Independent Home Care and Heritage Home Care.   

She has extensive Irish Health Care experience in senior roles across Operations, Project Management and Corporate Services. She was formally HSE national lead for Residential Care Services for Older Persons, Intermediate Care and Discharge Planning and Community Services including Day Care, Housing with Supports and Meals on Wheels.  

She has a BA in Health Services Management and Economics and is a trained Business and Executive Coach.

Dionne O'Mahony

Policy & Communications Officer

Dionne joined the HCCI team in early 2024 as Policy and Communications Officer. Dionne has an undergraduate degree in Commerce and Spanish, and a master’s in International Public Policy and Diplomacy, both from University College Cork.

Before starting at HCCI, Dionne completed an internship at the Electoral Commission and lived in Spain improving her Spanish. 

Jamie Farrelly

Policy & Communications Manager

Jamie Farrelly joined HCCI in 2021 and was promoted to Policy & Communications Manager in December 2022. He has BA in Politics & Economics from Maynooth University, an MA in Public Affairs and Political Communications from Technical University Dublin and a Post
Graduate Certificate in Healthcare Innovation from Trinity College Dublin. From 2022 to 2024, Jamie was Club Secretary for the Dublin Devils FC and advocated for LGBTQ+ inclusion in sport across national TV & Radio.

Anne Fleming

Finance Officer

Anne is the Finance Officer for the organisation and is responsible for the daily running of the Finance Department. She spent fifteen years in branch banking with AIB Bank and is CPA qualified. She also holds a diploma in Forensic Accounting.

Tracy Fitzgerald

Liaison Officer

Tracy is HCCI’s Liaison officer between HCCI and Garda national vetting bureau (GNVB). Her role focuses on processing Garda Vetting for our members and non-members, ensuring that home care workers can begin their role as fast as possible.

Tracey started in the healthcare business as a home care worker, going on to complete the full QQI level 5 in Community healthcare services. She has worked her way up in various areas within the home care sector, before starting in HCCI in November 2023.

Paul Kelly

Garda Vetting & Member Relations Manager

Paul is the Garda Vetting & Member Relations Manager at HCCI. Having joined HCCI in March 2020, Paul manages the Garda Vetting service and is responsible for bringing new members into the organisation.

Paul has over 20 years supervisory management experience in manufacturing/logistics and
purchasing. Outside of work, he has ten years volunteer experience with local grassroots football club as secretary and treasurer. Paul has represented Ireland in tenpin bowling at junior and senior level for over ten years, but now spends any spare time playing golf.

David McKone

HCCI Director

Managing Director of Right at Home Ireland

David established Right at Home in 2013, having acquired the master franchise licence for Ireland from the organisation’s international headquarters in the USA.  Since 2013, David has grown Right at Home successfully, with current franchise offices operating in Galway, Cork, Kildare, Dublin and South Dublin / Wicklow Areas – covering five CHO’s across the country.  Prior to establishing Right At Home Ireland, David worked in the IT sector and ran his own IT company, supporting large construction and NGO projects.

Collette Gleeson

HCCI Board Member

Managing Director of Comfort Keepers Homecare Ireland & Elevation Training

With over 20 years’ experience across the public, not for profit and private sectors in hospital, home, palliative, and disability services, Collette has dedicated her professional life to providing person centred, ethical, technological, and strategic services through the lens of quality and value-based people leadership. She is deeply passionate about the important role Health and Social Care services play in all our lives and has focused on contributing at a local, national, and international level on the development of services, governance, digital transformation, and people development to advance the sector in the delivery of choice and to help shape the future of services. 

She holds an MBA in Technology and Management, BA in HR and Diplomas in Risk Management and Coaching.

Kieran Hallinan

HCCI Board Member

Managing Director of Bluebird Care Northeast

Kieran Hallinan is the Managing Director of Bluebird Care Northeast and a Chartered Member of the Institution of Occupational Safety and Health (CMIOSH).

With over 20 years of experience in health and safety management, Kieran has led Bluebird Care Northeast since 2011, ensuring top-tier homecare services across the North East Region. His expertise includes risk management, environmental compliance, quality improvement, and business strategy, making him a leader in the healthcare sector. He previously held management roles at Siemens Energy and SISK Group. 

He holds an MSc in Occupational Health, BSc in Environmental Science and Diplomas in Further Education and Coaching.

Ryan Williams LLB MSSC

HCCI Board Member

Chief People Officer with Connected Health

Ryan is a founding shareholder, Director and Chief People Officer with Connected Health. Connected Health is one of Ireland’s largest Homecare providers employing some 1800 staff across the Island. Connected Health delivers over 6 million individual care visits per year and is leading the charge across both service and product innovation within the home and additional health and social care settings. Ryan is also a Director and Co-Founder of Conscia Talent delivering outsourced talent and consultancy services to clients across Ireland, UK and EMEA. Ryan is a serial angel investor in local high growth SME’s and is the Founder and Lead investor at the AMP Business Incubator in Derry.

Ryan holds an LLB and MSSC in Criminology, both from Queens University Belfast. Ryan is a former President of Queens Law Society and non-Executive Director of the Western Health and Social Services Board. Ryan is a multiple Ironman, distinctly average Triathlete and open water swimmer, having twice swam from Asia to Europe raising much needed resources for his chosen charity the Sunshine Foundation Romania.

Michael Wright

HCCI Board Member

Director of Corporate Operations at Home Instead Ireland

Michael Wright opened the first private home care business in County Tipperary in 2008, opening Ireland’s 12th Irish Home Instead office in Thurles. Having ran a highly successful franchise business for 11 years, providing services to private clients and HSE older persons and disability funded service users, Michael sold his franchise back to Home Instead corporate.

As Home Instead’s new Director of Public Affairs, Michael developed Home Instead’s public affairs strategy and successfully co-ordinated activity between private and not-for-profit home care organisations. Michael then worked as Home Instead’s Director of Sales where he developed Home Instead’s private Live-in Care business before moving to his current role as Director of Corporate Operations. With only one Home Instead franchise office remaining in Ireland, Home Instead no longer considers itself a franchise organisation and Michael leads on growth across Home Instead’s Irish business.

Prior to joining Home Instead, Michael enjoyed a career in sales management in the pharmaceutical and clinical nutrition sectors in the UK and Ireland. Michael lives in Co. Limerick.

Joseph Musgrave

HCCI Chief Executive